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Bonus policy

This Bonus Policy was last updated on the 16th of December, 2021.

THIS BONUS POLICY IS INCORPORATED AND MADE A PART OF TRUE FLIP TERMS OF SERVICE.
True Flip Gaming Ltd, a company duly incorporated and acting under and in accordance with the laws of Malta, registration number C 89212, having its Registered Office located at: Level G, (Office 1/1939), Quantum House 75, Abate Rigord Street, Ta'Xbiex XBX 1120, Malta (hereinafter “the Company” or “True Flip”), has created this bonus policy for the purpose of attracting new Users and promotion of games that belong to the Company. To achieve the noted goals, the Company reserves the right to develop the promotion campaigns as well as the present Policy and change the existing ones without prior notification of the Users and based on the marketing needs of the Company. The Users accept that by continuing to use the Website Trueflip.com, they express their consent with this Bonus Policy.
  • Welcome Pack
  • Special Bonuses

  • Welcome Bonus

    • 1.
      Welcome Bonus is available for account owners only. It cannot be sold or given to any other users by any means.
    • 2.
      Welcome Bonus is given to any user making a deposit of at least 20 EUR or equivalent in {{ getClearMoney(deposit) }} {{ currency }} on their Trueflip.com account for the first time.
    • 3.
      The Bonus amount depends on the amount of the deposit, equaling 100% of the deposit. The maximum amount of the Bonus is 250 EUR or the equivalent in {{ getClearMoney(deposit) }} {{ currency }} .
    • 4.
      The Bonus should be enabled before the corresponding deposit and will be credited immediately after refilling the account balance. In case the bonus was not credited after its activation and making a deposit, please contact the customer support before making any bets. Otherwise, we reserve the right not to provide the bonus.
    • 5.
      Once the Bonus has been credited, your funds will be used in the following order: any funds required to trigger the Bonus (i.e. your real money balance), bonus funds (i.e. your credited bonus). Winnings made from the real money balance are credited to the real money balance and winnings from the bonus balance are credited to the bonus balance accordingly.
    • 6.
      Users cannot withdraw the Bonus right after receiving it. The granted bonus amount must be wagered 35 times before the funds can be withdrawn.
    • 7.
      Only wagers made with the bonus money will contribute towards the wagering requirement. Wagers made with real money will not count towards the wagering requirement.
    • 8.
      Different games contribute differently to the wagering requirements and can be seen in the list below:
      • Slot Games: 100%
      • Table games: 5%
      • Live casino: 0%
      • Video poker: 0%
      • The following games are restricted until wager requirements have been met: all Jackpot games and .
    • 9.
      Trueflip.com reserves the right to withhold and remove a user’s Welcome Bonus if this Bonus has not been used or wagered within 10 days from the date it was awarded.
    • 10.
      If you choose to request the withdrawal of your real money balance while having an active bonus, the bonus and all the bonus balance will be forfeited.
    • 11.
      A single user can have only one active Bonus at a time.
    • 12.
      Should you decide to disable Bonus manually before fulfilling the respective wagering conditions, all bonus funds and progress made in games will be lost.
    • 13.
      The wagering of the Bonus is automatically reviewed by the system. The progress is shown in the Profile section.
    • 14.
      Until the wagering requirements have been met, the maximum bet that can be placed is 3 EUR or equivalent in other currencies.
    • 15.
      Trueflip.com has a zero-tolerance policy towards bonus abuse and bonus-related fraudulent activity on accounts. If any bonus abuse or bonus-related fraudulent activity is suspected, we reserve the right to stop any further bonuses, promotions and/or offers and remove bonuses and winnings from these and/or linked accounts. Examples of bonus-related fraudulent activity include, but are not limited to:
      • Using more than one account to claim multiple bonuses;
      • Two tier betting (where large bets are placed on high variance outcomes, before switching to normal variance outcomes to clear wagering requirements);
      • Multiple account strategy / proxy account strategy;
      • Using a VPN or masking IP address;
      • Betting more than 10% of the bonus amount in a single bet, spin or round.
    • 16.
      Minimal Risk or Risk-free bets on any games do not qualify for wagering requirements. Players deemed to be using minimal risk wagering tactics or risk-free bets tactics to redeem their bonuses risk having their bonuses, original deposit, and any subsequent winnings removed.
    • 17.
      Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus, initial deposit, and associated winnings declared void.
    • 18.
      Welcome Bonus at Trueflip.com can only be received once per person, household, IP address (including shared networks), device and/or credit/debit card number or any other deposit method used. We reserve the right to close the User's account and confiscate any existing funds if evidence of bonus abuse is found.True Flip.com retains all rights in accordance with these Bonus Policies and general Terms of Use to verify its players’ behavior and act accordingly.
    • 19.
      Welcome Bonus is not available for users from these countries: the USA, Puerto Rico, the United States Virgin Islands, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, and United States Minor Outlying Islands, Afghanistan, Algeria, Australia, Bahrain, Bangladesh, Belgium, Bhutan, Bonaire, Bulgaria, Brunei, Cambodia, Cayman Islands, Central African Republic, China, Cuba, Curacao, Finland, France, French Guiana, French Polynesia, French Southern Territories, Futuna Islands, Gibraltar, Hong Kong, Indonesia, Iran, Israel, Iraq, Jordan, Kuwait, Lebanon, Libya, Macau, Malaysia, Morocco, Netherlands, Niger, Nigeria, North Korea, Oman, Pakistan, Philippines, Poland, Qatar, Republic of Austria, Federal Republic of Germany, Romania, Russia, Reunion, Saba, St Eustatius, St Martin, Saint Pierre and Miquelon, Saint-Barthelemy and Wallis, Saudi Arabia, Singapore, Spain, Sudan, Sweden, Syria, Taiwan, Tanzania, Togo, Tunisia, Turkey, Ukraine, UAE, UK (“prohibited countries”).

  • Second Wind bonus

    • 1.
      Second Wind Bonus is available for account owners only. It cannot be sold or given to any other users by any means.
    • 2.
      Second Wind Bonus is given to any user making a deposit of at least 20 EUR or equivalent in {{ getClearMoney(deposit) }} {{ currency }} on their Trueflip.com account after they have already used Welcome Bonus.
    • 3.
      The Bonus amount depends on the amount of the deposit, equaling 25% of the deposit. The maximum amount of the Bonus is 500 EUR or the equivalent in {{ getClearMoney(deposit) }} {{ currency }} .
    • 4.
      The Bonus should be enabled before the corresponding deposit and will be credited immediately after refilling the account balance. In case the bonus was not credited after its activation and making a deposit, please contact the customer support before making any bets. Otherwise, we reserve the right not to provide the bonus.
    • 5.
      Once the Bonus has been credited, your funds will be used in the following order: any funds required to trigger the Bonus (i.e. your real money balance), bonus funds (i.e. your credited bonus). Winnings made from the real money balance are credited to the real money balance and winnings from the bonus balance are credited to the bonus balance accordingly.
    • 6.
      Users cannot withdraw the Bonus right after receiving it. The granted bonus amount must be wagered 40 times before the funds can be withdrawn.
    • 7.
      Only wagers made with the bonus money will contribute towards the wagering requirement. Wagers made with real money will not count towards the wagering requirement.
    • 8.
      Different games contribute differently to the wagering requirements and can be seen in the list below:
      • Slot Games (exceptions listed below): 100%
      • Table games: 5%
      • Live casino: 0%
      • Video poker: 0%
      • The following games are restricted until wager requirements have been met: all Jackpot games and .
    • 9.
      Trueflip.com reserves the right to withhold and remove a user’s Second Wind Bonus if this Bonus has not been used or wagered within 10 days from the date it was awarded.
    • 10.
      If you choose to request the withdrawal of your real money balance while having an active bonus, the bonus and all the bonus balance will be forfeited.
    • 11.
      A single user can have only one active Bonus at a time.
    • 12.
      Should you decide to disable Bonus manually before fulfilling the respective wagering conditions, all bonus funds and progress made in games will be lost.
    • 13.
      The wagering of the Bonus is automatically reviewed by the system. The progress is shown in the Profile section.
    • 14.
      Until the wagering requirements have been met, the maximum bet that can be placed is 3 EUR or equivalent in CAD, NOK, NZD, PLN . 
    • 15.
      Trueflip.com has a zero-tolerance policy towards bonus abuse and bonus-related fraudulent activity on accounts. If any bonus abuse or bonus-related fraudulent activity is suspected, we reserve the right to stop any further bonuses, promotions and/or offers and remove bonuses and winnings from these and/or linked accounts. Examples of bonus-related fraudulent activity include, but are not limited to:
      • Using more than one account to claim multiple bonuses;
      • Two tier betting (where large bets are placed on high variance outcomes, before switching to normal variance outcomes to clear wagering requirements);
      • Multiple account strategy / proxy account strategy;
      • Using a VPN or masking IP address;
      • Betting more than 10% of the bonus amount in a single bet, spin or round.
    • 16.
      Minimal Risk or Risk-free bets on any games do not qualify for wagering requirements. Players deemed to be using minimal risk wagering tactics or risk-free bets tactics to redeem their bonuses risk having their bonuses, original deposit, and any subsequent winnings removed.
    • 17.
      Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus, initial deposit, and associated winnings declared void.
    • 18.
      Second Wind Bonus at Trueflip.com can only be received once per person, household, IP address (including shared networks), device and/or credit/debit card number or any other deposit method used. We reserve the right to close the User's account and confiscate any existing funds if evidence of bonus abuse is found. True Flip.com retains all rights in accordance with these Bonus Policies and general Terms of Use to verify its players’ behavior and act accordingly.
    • 19
      Second Wind Bonus is not available for users from these countries: the USA, Puerto Rico, the United States Virgin Islands, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, and United States Minor Outlying Islands, Afghanistan, Algeria, Australia, Bahrain, Bangladesh, Belgium, Bhutan, Bonaire, Bulgaria, Brunei, Cambodia, Cayman Islands, Central African Republic, China, Cuba, Curacao, Finland, France, French Guiana, French Polynesia, French Southern Territories, Futuna Islands, Gibraltar, Hong Kong, Indonesia, Iran, Israel, Iraq, Jordan, Kuwait, Lebanon, Libya, Macau, Malaysia, Morocco, Netherlands, Niger, Nigeria, North Korea, Oman, Pakistan, Philippines, Poland, Qatar, Republic of Austria, Federal Republic of Germany, Romania, Russia, Reunion, Saba, St Eustatius, St Martin, Saint Pierre and Miquelon, Saint-Barthelemy and Wallis, Saudi Arabia, Singapore, Spain, Sudan, Sweden, Syria, Taiwan, Tanzania, Togo, Tunisia, Turkey, Ukraine, UAE, UK (“prohibited countries”).

  • Need4Spin bonus

    • 1.
      Need4Spins Bonus is available for account owners only. It cannot be sold or given to any other users by any means.
    • 2.
      Need4Spins Bonus is given to any user making a deposit on their Trueflip.com account after they have already used Welcome Bonus and Second Wind Bonus.
    • 3.
      The Need4Spins Bonus will be available immediately after refilling the account balance for at least 20 EUR or equivalent in {{ getClearMoney(deposit) }} {{ currency }} . In case the bonus has not become available after deposit, please contact the customer support before making any bets. Otherwise, we reserve the right not to provide the bonus.
    • 4.
      A bonus balance will be added to a user account after spinning the 75 Freespins in the by slot.
    • 5.
      Once the Bonus has been credited, your funds will be used in the following order: any funds required to trigger the Bonus (i.e. your real money balance), bonus funds (i.e. your credited bonus). Winnings made from the real money balance are credited to the real money balance and winnings from the bonus balance are credited to the bonus balance accordingly.
    • 6.
      Users cannot withdraw the Bonus right after receiving it. The freespins winnings must be wagered 40 times granted bonus amount before the funds can be withdrawn.
    • 7.
      Only wagers made with the bonus money will contribute towards the wagering requirement. Wagers made with real money will not count towards the wagering requirement.
    • 8.
      Different games contribute differently to the wagering requirements and can be seen in the list below:
      • Slot Games (exceptions listed below): 100%
      • Table games: 5%
      • Live casino: 0%
      • Video poker: 0%
      • The following games are restricted until wager requirements have been met: all Jackpot games and .
    • 9.
      Trueflip.com reserves the right to withhold and remove a user’s Need4Spins Bonus if this Bonus has not been used or wagered within 10 days from the date it was awarded.
    • 10.
      If you choose to request the withdrawal of your real money balance while having an active bonus, the bonus and all the bonus balance will be forfeited.
    • 11.
      A single user can have only one active Bonus at a time.
    • 12.
      Should you decide to request a withdrawal or disable Bonus manually before fulfilling the respective wagering conditions, all bonus funds and progress made in games will be lost.
    • 13.
      The wagering of the Bonus is automatically reviewed by the system. The progress is shown in the My Profile section.
    • 14.
      Until the wagering requirements have been met, the maximum bet that can be placed is 3 EUR or the equivalent in CAD, NOK, PLN, NZD.
    • 15.
      Trueflip.com has a zero-tolerance policy towards bonus abuse and bonus-related fraudulent activity on accounts. If any bonus abuse or bonus-related fraudulent activity is suspected, we reserve the right to stop any further bonuses, promotions and/or offers and remove bonuses and winnings from these and/or linked accounts. Examples of bonus-related fraudulent activity include, but are not limited to:
      • Using more than one account to claim multiple bonuses;
      • Two tier betting (where large bets are placed on high variance outcomes, before switching to normal variance outcomes to clear wagering requirements);
      • Multiple account strategy / proxy account strategy;
      • Using a VPN or masking IP address;
      • Betting more than 10% of the bonus amount in a single bet, spin or round.
    • 16.
      Minimal Risk or Risk-free bets on any games do not qualify for wagering requirements. Players deemed to be using minimal risk wagering tactics or risk-free bets tactics to redeem their bonuses risk having their bonuses, original deposit, and any subsequent winnings removed.
    • 17.
      Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus, initial deposit, and associated winnings declared void.
    • 18.
      Need4Spins Bonus as a part of Welcome Pack promotion at Trueflip.com can only be received once per person, household, IP address (including shared networks), device and/or credit/debit card number, or any other deposit method used. We reserve the right to close the User's account and confiscate any existing funds if evidence of bonus abuse is found. True Flip retains all rights in accordance with these Bonus Policies and general Terms of Use to verify its players’ behavior and act accordingly.
    • 19.
      Need4Spins Bonus is not available for users from these countries: the USA, Puerto Rico, the United States Virgin Islands, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, and United States Minor Outlying Islands, Afghanistan, Algeria, Australia, Bahrain, Bangladesh, Belgium, Bhutan, Bonaire, Bulgaria, Brunei, Cambodia, Cayman Islands, Central African Republic, China, Cuba, Curacao, Finland, France, French Guiana, French Polynesia, French Southern Territories, Futuna Islands, Gibraltar, Hong Kong, Indonesia, Iran, Israel, Iraq, Jordan, Kuwait, Lebanon, Libya, Macau, Malaysia, Morocco, Netherlands, Niger, Nigeria, North Korea, Oman, Pakistan, Philippines, Poland, Qatar, Republic of Austria, Federal Republic of Germany, Romania, Russia, Reunion, Saba, St Eustatius, St Martin, Saint Pierre and Miquelon, Saint-Barthelemy and Wallis, Saudi Arabia, Singapore, Spain, Sudan, Sweden, Syria, Taiwan, Tanzania, Togo, Tunisia, Turkey, Ukraine, UAE, UK (“prohibited countries”).

  • Bonus spins

    • 1.
      Bonus spins is available for account owners only. It cannot be sold or given to any other users by any means.
    • 2.
      Bonus Spins is given to any user as a part of promotion and requires a deposit in order to activate Bonus.
    • 3.
      The Bonus Spins amount depends on the promo conditions.
    • 4.
      Bonus balance will be added to a user account after spinning the Bonus spins in specified game.
    • 5.
      Once the Bonus has been credited, your funds will be used in the following order: any funds required to trigger the Bonus (i.e. your real money balance), bonus funds (i.e. your credited bonus). Winnings made from the real money balance are credited to the real money balance and winnings from the bonus balance are credited to the bonus balance accordingly.
    • 6.
      Users cannot withdraw the Bonus right after receiving it. Bonus spins has a wagering requirement of 30 times for the amount of freespins winnings to become available to withdraw unless the conditions of the bonus state otherwise.
    • 7.
      Only wagers made with the bonus money will contribute towards the wagering requirement. Wagers made with real money will not count towards the wagering requirement.
    • 8.
      Different games contribute differently to the wagering requirements and can be seen in the list below:
      • Slot Games (exceptions listed below): 100%
      • Table games: 5%
      • Live casino: 0%
      • Video poker: 0%
      • The following games are restricted until wager requirements have been met: all Jackpot games and .
    • 9.
      Trueflip.com reserves the right to withhold and remove a user’s Bonus spins if this Bonus has not been used or wagered within 10 days from the date it was awarded.
    • 10.
      If you choose to request the withdrawal of your real money balance while having an active bonus, the bonus and all the bonus balance will be forfeited.
    • 11.
      A single user can have only one active Bonus at a time.
    • 12.
      Should you decide to disable Bonus manually before fulfilling the respective wagering conditions, all bonus funds and progress made in games will be lost.
    • 13.
      The wagering of the Bonus is automatically reviewed by the system. The progress is shown in the Profile section.
    • 14.
      Until the wagering requirements have been met, the maximum bet that can be placed is 5 EUR or the equivalent in BTC, ETH, LTC, BCH, DOGE, ADA, XRP, NEO, USDT, CAD, NOK, PLN, AUD, DKK, BRL, MXN, NZD, unless the conditions of the bonus state otherwise.
    • 15.
      Trueflip.com has a zero-tolerance policy towards bonus abuse and bonus-related fraudulent activity on accounts. If any bonus abuse or bonus-related fraudulent activity is suspected, we reserve the right to stop any further bonuses, promotions and/or offers and remove bonuses and winnings from these and/or linked accounts. Examples of bonus-related fraudulent activity include, but are not limited to:
      • Using more than one account to claim multiple bonuses;
      • Two tier betting (where large bets are placed on high variance outcomes, before switching to normal variance outcomes to clear wagering requirements);
      • Multiple account strategy / proxy account strategy;
      • Using a VPN or masking IP address;
      • Betting more than 10% of the bonus amount in a single bet, spin or round.
    • 16.
      Minimal Risk or Risk-free bets on any games do not qualify for wagering requirements. Players deemed to be using minimal risk wagering tactics or risk-free bets tactics to redeem their bonuses risk having their bonuses, original deposit, and any subsequent winnings removed.
    • 17.
      Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus, initial deposit, and associated winnings declared void.
    • 18.
      Bonus Spins as a part of specific promotions at Trueflip.com can only be received once per person, household, IP address (including shared networks), device and/or credit/debit card number or any other deposit method used. We reserve the right to close the User's account and confiscate any existing funds if evidence of bonus abuse is found. True Flip retains all rights in accordance with these Bonus Policies and general Terms of Use to verify its players’ behavior and act accordingly.

  • Citizen ID Bonus

    • 1.
      Citizen ID is available for account owners only. It cannot be sold or given to any other users by any means.
    • 2.
      Citizen ID Bonus is given to any user as a part of welcome promo for fully completed profile and available for users who have ever deposited at Trueflip.com.
    • 3.
      The Citizen ID amount depends on the promo conditions. As of now you receive 30 Freespins on by .
    • 4.
      Bonus balance will be added to a user account after spinning the Freespins in specified game.
    • 5.
      Once the Bonus has been credited, your funds will be used in the following order: any funds required to trigger the Bonus (i.e. your real money balance), bonus funds (i.e. your credited bonus). Winnings made from the real money balance are credited to the real money balance and winnings from the bonus balance are credited to the bonus balance accordingly.
    • 6.
      Users cannot withdraw the Bonus right after receiving it. Citizen ID has a wagering requirement of 30 times for the amount of freespins winnings to become available to withdraw.
    • 7.
      Only wagers made with the bonus money will contribute towards the wagering requirement. Wagers made with real money will not count towards the wagering requirement.
    • 8.
      Different games contribute differently to the wagering requirements and can be seen in the list below:
      • Slot Games (exceptions listed below): 100%
      • Table games: 5%
      • Live casino: 0%
      • Video poker: 0%
      • The following games are restricted until wager requirements have been met: all Jackpot games and .
    • 9.
      Trueflip.com reserves the right to withhold and remove a user’s Citizen ID if this Bonus has not been used or wagered within 10 days from the date it was awarded.
    • 10.
      If you choose to request the withdrawal of your real money balance while having an active bonus, the bonus and all the bonus balance will be forfeited.
    • 11.
      A single user can have only one active Bonus at a time.
    • 12.
      All winnings from Citizen ID are capped to 100 EUR or it's equivalent in other currencies. Any exceeded balance will be voided prior to withdrawal.
    • 13.
      Should you decide to disable Bonus manually before fulfilling the respective wagering conditions, all bonus funds and progress made in games will be lost.
    • 14.
      The wagering of the Bonus is automatically reviewed by the system. The progress is shown in the Profile section.
    • 15.
      Until the wagering requirements have been met, the maximum bet that can be placed is 3 EUR.
    • 16.
      Trueflip.com has a zero-tolerance policy towards bonus abuse and bonus-related fraudulent activity on accounts. If any bonus abuse or bonus-related fraudulent activity is suspected, we reserve the right to stop any further bonuses, promotions and/or offers and remove bonuses and winnings from these and/or linked accounts. Examples of bonus-related fraudulent activity include, but are not limited to:
      • Using more than one account to claim multiple bonuses;
      • Two tier betting (where large bets are placed on high variance outcomes, before switching to normal variance outcomes to clear wagering requirements);
      • Multiple account strategy / proxy account strategy;
      • Using a VPN or masking IP address;
      • Betting more than 10% of the bonus amount in a single bet, spin or round.
    • 17.
      Minimal Risk or Risk-free bets on any games do not qualify for wagering requirements. Players deemed to be using minimal risk wagering tactics or risk-free bets tactics to redeem their bonuses risk having their bonuses, original deposit, and any subsequent winnings removed.
    • 18.
      Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus, initial deposit, and associated winnings declared void.
    • 19.
      Citizen ID at Trueflip.com can only be received once per person, household, IP address (including shared networks), device and/or credit/debit card number or any other deposit method used. We reserve the right to close the User's account and confiscate any existing funds if evidence of bonus abuse is found. TrueFlip retains all rights in accordance with these Bonus Policies and general Terms of Use to verify its players’ behavior and act accordingly.
    • 20.
      Citizen ID is not available for users from these countries: the USA, Puerto Rico, the United States Virgin Islands, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, and United States Minor Outlying Islands, Afghanistan, Algeria, Australia, Bahrain, Bangladesh, Belgium, Bhutan, Bonaire, Bulgaria, Brunei, Cambodia, Cayman Islands, Central African Republic, China, Cuba, Curacao, Finland, France, French Guiana, French Polynesia, French Southern Territories, Futuna Islands, Gibraltar, Hong Kong, Indonesia, Iran, Israel, Iraq, Jordan, Kuwait, Lebanon, Libya, Macau, Malaysia, Morocco, Netherlands, Niger, Nigeria, North Korea, Oman, Pakistan, Philippines, Poland, Qatar, Republic of Austria, Federal Republic of Germany, Romania, Russia, Reunion, Saba, St Eustatius, St Martin, Saint Pierre and Miquelon, Saint-Barthelemy and Wallis, Saudi Arabia, Singapore, Spain, Sudan, Sweden, Syria, Taiwan, Tanzania, Togo, Tunisia, Turkey, Ukraine, UAE, UK (“prohibited countries”).

  • Freechips bonus

    • 1.
      Freechips Bonus is available for account owners only. It cannot be sold or given to any other users by any means.
    • 2.
      Freechips Bonus is given to the user on occasion and does not require a deposit in order to activate Bonus.
    • 3.
      The Bonus amount depends on the user’s previous activities. The maximum amount of the Bonus is 1000€ or the equivalent in other currencies.
    • 4.
      Users cannot withdraw the Bonus right after receiving it. The bonus and respective winnings must be wagered 50 times granted bonus amount before the funds can be withdrawn.
    • 5.
      Only wagers made with the bonus money will contribute towards the wagering requirement. Wagers made with real money will not count towards the wagering requirement.
    • 6.
      Different games contribute differently to the wagering requirements and can be seen in the list below:
      • Slot Games (exceptions listed below): 100%
      • Table games: 5%
      • Live casino: 0%
      • Video poker: 0%
      • The following games are restricted until wager requirements have been met: all Jackpot games and .
    • 7.
      All winnings received while wagering Freechips Bonus are limited to a maximum cashout amount of 5 times bonus granted. Any exceeded balance will be voided prior to withdrawal.
    • 8.
      Trueflip.com reserves the right to withhold and remove a user’s Freechips Bonus if this Bonus has not been used or wagered within 7 days from the date it was awarded.
    • 9.
      If you choose to request the withdrawal of your real money balance while having an active bonus, the bonus and all the bonus balance will be forfeited.
    • 10.
      A single user can have only one active Bonus at a time.
    • 11.
      Should you decide to disable Bonus manually before fulfilling the respective wagering conditions, all bonus funds and progress made in games will be lost.
    • 12.
      The wagering of the Bonus is automatically reviewed by the system. The progress is shown in the Profile section.
    • 13.
      Until the wagering requirements have been met, the maximum bet that can be placed is 3 EUR or the equivalent in CAD, NOK, PLN, NZD. 
    • 14.
      Trueflip.com has a zero-tolerance policy towards bonus abuse and bonus-related fraudulent activity on accounts. If any bonus abuse or bonus-related fraudulent activity is suspected, we reserve the right to stop any further bonuses, promotions and/or offers and remove bonuses and winnings from these and/or linked accounts. Examples of bonus-related fraudulent activity include, but are not limited to:
      • Using more than one account to claim multiple bonuses;
      • Two tier betting (where large bets are placed on high variance outcomes, before switching to normal variance outcomes to clear wagering requirements);
      • Multiple account strategy / proxy account strategy;
      • Using a VPN or masking IP address;
      • Betting more than 10% of the bonus amount in a single bet, spin or round.
    • 15.
      Minimal Risk or Risk-free bets on any games do not qualify for wagering requirements. Players deemed to be using minimal risk wagering tactics or risk-free bets tactics to redeem their bonuses risk having their bonuses, original deposit, and any subsequent winnings removed.
    • 16.
      Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus, initial deposit, and associated winnings declared void.
    • 17.
      Freechips Bonus at Trueflip.com can only be received once per person, household, IP address (including shared networks), device and/or credit/debit card number or any other deposit method used. We reserve the right to close the User's account and confiscate any existing funds if evidence of bonus abuse is found. Trueflip.com retains all rights in accordance with these Bonus Policies and general Terms of Use to verify its players’ behavior and act accordingly.
    • 18.
      Freechips Bonus is not available for users from these countries: the USA, Puerto Rico, the United States Virgin Islands, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, and United States Minor Outlying Islands, Afghanistan, Algeria, Australia, Bahrain, Bangladesh, Belgium, Bhutan, Bonaire, Bulgaria, Brunei, Cambodia, Cayman Islands, Central African Republic, China, Cuba, Curacao, France, French Guiana, French Polynesia, French Southern Territories, Futuna Islands, Gibraltar, Hong Kong, Indonesia, Iran, Israel, Iraq, Jordan, Kuwait, Lebanon, Libya, Macau, Malaysia, Morocco, Netherlands, Niger, Nigeria, North Korea, Oman, Pakistan, Philippines, Poland, Qatar, Republic of Austria, Federal Republic of Germany, Romania, Russia, Reunion, Saba, St Eustatius, St Martin, Saint Pierre and Miquelon, Saint-Barthelemy and Wallis, Saudi Arabia, Singapore, Spain, Sudan, Sweden, Syria, Taiwan, Tanzania, Togo, Tunisia, Turkey, Ukraine, UAE, UK (“prohibited countries”).
Assets
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Games